Privacy Policy

The data controller is:
Marc Tims c/o Candy Amigos

Avenida Levante, La Azohia,Cartagena, 30868, Murcia, Spain
Email: cliente@candyamigos.es
Phone: +34 711 085 898 or +44 784 961 8799.
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

 1. Access Data and Hosting
You can visit our website without providing any personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the smooth operation of the website and improving our services. This serves our
legitimate interests, which outweigh any conflicting interests, in the correct presentation of our services in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR.

 2. Data Processing for Contract Fulfilment and Contact
2.1 Data Processing for Contract Fulfilment
For the purpose of contract fulfilment (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we require this data for contract fulfilment and cannot ship the order without it. The specific data collected is evident from the respective input forms.
Further information on the processing of your data, in particular its transfer to our service providers for order, payment, and shipping purposes, can be found in the following sections of this privacy policy. After complete fulfilment of the contract, your data will be restricted from further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 Sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data use that is legally permitted and about which we inform you in this declaration.

 2.2 Customer Account
If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening the customer account and for storing your data for future orders on our website. You can delete your customer account at any time, either by sending a message to the contact address described in this privacy policy or by using the corresponding function in your customer account. After your customer account is deleted , your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

 2.3 Contacting Us
In the context of customer communication, we collect personal data to process your inquiries in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR if you voluntarily provide this data to us when contacting us (e.g., via contact form or email). Required fields are marked as such, as we absolutely need this data to process your inquiry. The specific data collected is evident from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, or we reserve the right to use your data beyond this scope , which is legally permitted and about which we inform
you in this statement .

 

3. Data Processing for the Purpose of Shipping
For the performance of the contract pursuant to Art. 6 Para. 1 Sentence 1 lit. b GDPR, we will forward your data to the shipping service provider commissioned with the delivery, insofar as this
is necessary for the delivery of ordered goods. Data Transfer to Shipping Service Providers for the Purpose of
Shipping Notification
If you have given us your express consent for this during or after your order, we will, on the basis of this consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR, forward your email address to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination . You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below . After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to further data processing that is legally permitted and about which we inform you in this policy.  

 4. Data processing for payment processing
When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, payment service providers.

 4.1 Data Processing for Transaction Processing
Depending on the payment method selected, we forward the data necessary for processing the payment transaction to our technical service providers, who act as data processors on our behalf, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. In this respect, the data protection policy of the respective payment service provider applies . If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this data protection policy.

 4.2 Data processing for fraud prevention and optimization of our payment processes.
Where necessary, we provide our service providers with additional data, which they, as our data processors, use together with the data required for processing the payment for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, supporting accounting). This serves, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, the purpose of safeguarding our overriding legitimate interests in protecting ourselves against fraud and in efficient
payment management.

 5. Email Advertising & Email Newsletter with Registration
When you subscribe to our newsletter, we use the data required for this purpose or data you have separately provided to send you our email newsletter regularly based on your consent pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the unsubscribe link provided in the newsletter. After unsubscribing, we will delete your email address from the mailing list unless you have expressly consented to further use of your data pursuant to Art. 6 Para. 1 Sentence 1 lit. a GDPR or we reserve the right to further data processing that is legally permitted and about which we inform you in this privacy policy.

 6. Cookies and Other Technologies
General Information
To make visiting our website attractive and to enable the use of certain functions, we use various technologies, including so-called cookies, on different pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and
allow us to recognize your browser on your next visit (persistent cookies).

 

Protecting Your Device Privacy
When using our online services, we use essential technologies to provide the explicitly requested tele media service. Storing information on your device or accessing information already stored on your device does not require your consent in this respect. For non-essential functions, storing information on your device or accessing information already stored on your device requires your consent. Please note that if
you do not grant your consent, some parts of the website may not be fully functional. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device. Subsequent data processing through cookies and other technologies: We use technologies that are essential for the use of certain functions of our website (e.g., the shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves our overriding legitimate interests in an optimized presentation of our offerings, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR. You can find the cookie settings for your browser for the following providers:
Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™. If you have consented to the use of these technologies in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, you can revoke your consent at any time by contacting us using the contact details provided in the privacy policy.

 7. Social Media
7.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)
Our website uses social buttons from social networks. These are simply embedded as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new browser window. There you can, for example, click the Like or Share button.

 7.2 Our online presence on Facebook (by Meta), Instagram (by Meta)
If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR, your data will be automatically collected and stored when you visit our online presence on the aforementioned social media platforms for market research and advertising purposes. Pseudonymous user profiles are created from this data. These profiles can be used, for example, to display advertisements within and outside the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options and your related rights and settings for protecting your privacy, can be found in the providers' privacy policies linked below . Should you require further assistance, please contact us . 

Facebook (by Meta)is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information about your use of our online presence on Facebook (by Meta) that is automatically collected by Meta Platforms Ireland is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA . Data processing in connection with visits to a Facebook (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for transfers to third countries, provided the respective service provider is certified. Such certification exists. Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. No adequacy decision has been issued by the European Commission for these countries . Our cooperation with you is based on these guarantees: Standard Data Protection Clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). Information about your use of our online presence on Instagram, automatically collected by Meta Platforms Ireland, is generally transferred to and stored on a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA . Data processing in connection with visits to an Instagram (by Meta) fan page is based on a joint controllership agreement pursuant to Article 26 GDPR. Further information (information on Insights data) can be found here. Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA serves as the basis for the transfer of data to third countries, provided the respective service provider is certified. Such certification exists. Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. The European Commission has not issued an adequacy decision for these countries. Our cooperation with you is based on the following safeguards: Standard Contractual Clauses of the European Commission.
 

8. Contact Options and Your Rights
8.1 Your Rights
As a data subject, you have the following rights: pursuant to Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; pursuant to Article 16 GDPR, the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us; pursuant to Article 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or
for the establishment, exercise, or defence of legal claims; pursuant to Article 18 GDPR, the right
to request the restriction of processing of your personal data where the accuracy of the data is contested by you; the processing is unlawful, but you oppose its erasure; we no longer need the data, but you
require it for the establishment, exercise, or defence of legal claims; or you have objected to processing pursuant to Article 21 GDPR; In accordance with Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller . In accordance with Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters. Right to object: Where we process personal data as explained above to protect our legitimate interests, which override your interests in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, and freedoms outweigh your interests, or if the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

 8.2 Contact Options
If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

9. Data Protection Authority

If you wish to lodge a complaint regarding the processing of your data by Candy Amigos, please be informed that you can contact the Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid, http://www.agpd.es

10. APPLICABLE LAW AND COMPETENT COURTS

The terms and conditions governing this website, as well as any relationships that may arise from it, are protected by and subject to Spanish legislation. To resolve any disputes, controversy, or disagreements that may arise between the user and Candy Amigos due to the use of this website, it is agreed that they shall be subject to the jurisdiction of the Courts and Tribunals of Murcia, Spain.

Thank you and enjoy the website 😊

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